Turnaround time on EDITING:
We ask for 8-10 weeks for editing wedding photography, and 10-12 weeks for editing wedding videography. You can request a 7 day turnaround for $399 for photo and $599 for video. If the editing takes longer than what we ask for, (which can happen especially during wedding season) then we ask for your understanding as we are more in demand than most wedding photo/video teams and are usually booked all year. Turnaround start time is when all that is owed to Tessa Murdock Photography is paid in full (including additional time booked the day of the wedding) even if a balance owed is for a different service.
Communication:
Communication back and forth leading up to your wedding day is guaranteed within 30 days of your wedding date as we are shooting, editing, and communicating with dozens of brides at any given moment.
Cancellation Policy:
We turn away all wedding inquiries for any dates we are already booked for another wedding (deposit paid to hold the date). Because of this, deposits are non-refundable and non-transferrable. In the unlikely event that the full balance has been paid for our services and that you are needing to cancel with us, the deposit which is 30% of the total will be non-refundable, non-transferrable (because we are turning away other weddings to hold that date for you) but the remaining 70% (or any balance paid beyond the 30% deposit) is non-refundable but IS transferrable.
Scope of work:
If there is any shooting needed beyond the time originally booked due to: late ceremony start time, exiting the temple later than planned, wedding day activities delayed, family/friends showing up late, grand exit starts too late, etc... or you're just wanting to add more coverage on the day of the wedding... We will send you a Venmo request the day of the wedding.
Temple Weddings:
We will arrive 20 minutes after the sealing starts and the shooting time starts 45 minutes after the sealing starts.